BTOES iBPM Live - A Virtual Conference

The Largest Premier Gathering of iBPM Industry Leaders & Senior-Executives sharing key solutions to current & future challenges.

Agenda

Day 1 - Tuesday | | 9th June 2020

Welcome, BTOES iBPM Live

General Session | BTOES iBPM Live

Welcome and introduction

Welcome and introduction to BTOES iBPM Virtual Conference.

  • José Pires
    Former Global Vice President of Enterprise Business Improvement & Productivity

General Session | Daikin Applied

General Session | BTOES iBPM Live

"Systems Thinking & Approach: The Enterprise Operating System for the Concept to Cash Value Stream "

Applying the fundamentals and using a systematic approach to your improvement is critical now more than ever.  Not only does our technology rapidly change, but so does the people using it. The fundamentals to the methods and tools have been modified, skipped, and/or politicized over the past decade leading to a deep approach rather than taking the first step of understanding how the enterprise operates. The structure and process must be in place for Strategic Planning, Policy Deployment, Annual Operations Execution, and Operational Excellence in order to keep your improvements sustainable.  The approach must be packaged so that all people can be part of and accept the change. Key elements from this talk will be:

  • Determining your Optimum Speed & Predictability through the fundamentals of analyzing current performance, capability, and entitlement.
  • Use what’s needed, not what the standard has forced upon you.  Finding the balance of Technical/Political/Cultural influences.
  • To know the difference between doing something Different versus Differently
  • Eliminating the Culture of Repetitive Problem Solving
  • Knowing if you are in a Recovery, Turnaround, or Transformation and the importance of using the right approach

  • Thom Keehan
    Vice President, Enterprise Quality & Operational Excellence

Recap | Introduction General Session

| BTOES iBPM Live

Recap & Introduction by Chairperson

Recap & Introduction

General Session | Industry Expert Partner

General Session | BTOES iBPM Live

Partner Session

Presentation from a leader in iBPM who will be delivering a ‘high-octane’ session on the very latest thinking, case studies on best practices to meet the most pressing challenges that you face today.

Explore some of the latest tech and thinking  from industry-leading solution providers, explore what each product and solution can do to help your organization along on your Operational Excellence journey through iBPM

Recap | Look Forward General Sessions 3 & 4

General Session | BTOES iBPM Live

Recap & Look Forward

  • José Pires
    Former Global Vice President of Enterprise Business Improvement & Productivity

General Session | Industry Expert Partner

General Session | BTOES iBPM Live

Partner Session | Industry Leading Expert

Presentation from a leader in iBPM who will be delivering a ‘high-octane’ session on the very latest thinking, case studies on best practices to meet the most pressing challenges that you face today.

Explore some of the latest tech and thinking  from industry-leading solution providers, explore what each product and solution can do to help your organization along on your Operational Excellence journey through iBPM

Recap | Introduction Uber

General Session | BTOES iBPM Live

Recap | Introduction by Chairperson

 

1 SESSION

General Session | BTOES iBPM Live

Case Study: Uber's Procure to Pay Transformation

Learn about Uber's digital  transformation of it's Procure to Pay process.  Uber has leveraged process improvements and technology to advance it's operations while enabling a more cost efficient customer friendly service.

  • How to map out a transformation
  • Moving manual processes to digital; expected results
  • Transforming your workforce
  • Transformation impacts to your customers

  • Mark Arrigotti
    Global Head Procure to Pay

Recap | Look forward Day 2

General Session | BTOES iBPM Live

Recap | Look Forward Day 2

A recap of the days sessions and review of day 2.

  • José Pires
    Former Global Vice President of Enterprise Business Improvement & Productivity

Day 2 - Wednesday | | 10th June 2020

Welcome | BTOES iBPM Live

General Session | BTOES iBPM Live

Welcome | Recap & Introduction

  • José Pires
    Former Global Vice President of Enterprise Business Improvement & Productivity

General Session | Industry Expert Partner

General Session | BTOES iBPM Live

Industry Expert Partner

Presentation from a leader in iBPM who will be delivering a ‘high-octane’ session on the very latest thinking, case studies on best practices to meet the most pressing challenges that you face today.

Explore some of the latest tech and thinking  from industry-leading solution providers, explore what each product and solution can do to help your organization along on your Operational Excellence journey through iBPM

Recap | Introduction ING

General Session | BTOES iBPM Live

Recap | Introduction Conference Chairperson

General Session | ING

General Session | BTOES iBPM Live

Process Management and Agile: A Joint Design and Implementation Approach
  • How to design and agile organisation around E2E customer and support processes
  • How to roll out agile and improve E2E processes in parallel
  • What the biggest challenges are in the implementation; and how to address them
  • What can go wrong; and how to fix it

  • Iassen Deenitchin
    Head of Global Process Management

Recap | Look Forward General Sessions 3 & 4

General Session | BTOES iBPM Live

Recap | Look forward by Chairperson

General Session | Industry Expert Partner

General Session | BTOES iBPM Live

Industry Expert Partner

Presentation from a leader in iBPM who will be delivering a ‘high-octane’ session on the very latest thinking, case studies on best practices to meet the most pressing challenges that you face today.

Explore some of the latest tech and thinking  from industry-leading solution providers, explore what each product and solution can do to help your organization along on your Operational Excellence journey through iBPM

Recap | Introduction Siemens AG

General Session | BTOES iBPM Live

Recap | Introduction by Chairperson

General Session | Siemens AG

General Session | BTOES iBPM Live

“Speeding up the proposal phase in project business by 300% using an intelligent tender document screening approach”!

Identifying risk extremely early in the project business processes was the key target to develop the intelligent tender document screening approach.

Currently the systematics are used in a broader and more holistic way to enhance proposal processes and get much more speed while reducing reading time of large or many documents

  • Intelligent tender document screening approach
  • Most interesting use cases and benefits
  • How to implement it
  • Results and outcomes of different usages and scenarios

  • Oliver Maeckel
    Partner & Vice President

Recap | Look forward Day 3

General Session | BTOES iBPM Live

Recap | Look Forward

  • José Pires
    Former Global Vice President of Enterprise Business Improvement & Productivity

Day 3 - Thursday | | 11th June 2020

Welcome | BTOES iBPM Live

General Session | BTOES iBPM Live

Recap | Introduction

  • José Pires
    Former Global Vice President of Enterprise Business Improvement & Productivity

General Session | Industry Expert Partner

General Session | BTOES iBPM Live

Industry Expert Partner

Presentation from a leader in iBPM who will be delivering a ‘high-octane’ session on the very latest thinking, case studies on best practices to meet the most pressing challenges that you face today.

Explore some of the latest tech and thinking  from industry-leading solution providers, explore what each product and solution can do to help your organization along on your Operational Excellence journey through iBPM

Recap | Introduction Adama

General Session | BTOES iBPM Live

Recap | Introduction by Chairperson

General Session | Adama

General Session | BTOES iBPM Live

Delivering Exceptional Operations Results: Breaking Inertia Through the Combination of Processes, People, and Measurements (KPIs)
  • How to break inertia by changing existing rooted perceptions?
  • What is the best process to achieve on-going continues improvements?
  •  How to harness the right KPIs to facilitate buy-in of people on all levels of the company?
  • The importance of focusing on tangible, visible results
  •  Creating a complete turnaround: from worst in class to BEST IN CLASS within few years. 

 

  • Dr. Elhanen (Eli) Abramov
    Executive Advisor and Director (ex EVP Global Operations in ADAMA)

Recap | Look forward General Sessions 3 & 4

General Session | BTOES iBPM Live

Recap | Introduction by Chairperson

General Session | Industry Expert Partner

General Session | BTOES iBPM Live

Industry Expert Partner

Presentation from a leader in iBPM who will be delivering a ‘high-octane’ session on the very latest thinking, case studies on best practices to meet the most pressing challenges that you face today.

Explore some of the latest tech and thinking  from industry-leading solution providers, explore what each product and solution can do to help your organization along on your Operational Excellence journey through iBPM

Recap | Introduction Nokia

General Session | BTOES iBPM Live

Recap | Introduction by Chairperson

General Session | Nokia

General Session | BTOES iBPM Live

How to Identify and Resolve “Points of Failure” in Business Processes

This workshop will walk participants through a structured approach for identifying, prioritizing, and mitigating “points of failure” in business processes.

Participants will learn how to identify “weak spots” in business processes that are causing actual process failures, or that may cause a process failure in the future. Workshop will cover techniques to identify and eliminate the root causes of such failures with permanent corrective and preventative actions.

Finally, the workshop will describe multiple approaches to prioritize solutions that maximize business impact while weighing cost of solutions.

  • Vic Nanda
    Head, Quality Capabilities and Consulting

Recap | Look Forward Virtual Series

General Session | BTOES iBPM Live

Recap | Look Forward

  • José Pires
    Former Global Vice President of Enterprise Business Improvement & Productivity

Additional information